ISO/IEC/ INTERNATIONAL STANDARD IEEE 15939 First edition 2017-05 Systems and software engineering - Measurement process Ingénierie des systemes et du logiciel - Processus de mesure IEC Reference number IS0/IEC/IEEE15939:2017(E) IEEE @IS0/IEC 2017 International Organization for Standardization ANG INST OF STANDARDIZATION C1 5956617 @IEEE2017 ted without license from IHS IS0/IEC/IEEE15939:2017(E) COPYRIGHTPROTECTEDDOCUMENT @ IS0/IEC 2017, Published in Switzerland IEEE2017 All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO or IEEE at the address below or ISO's member body in the country of the requester. ISO copyright office Institute of Electrical and Electronics Engineers, Inc Ch. de Blandonnet 8 . CP 401 3 Park Avenue, New York CH-1214 Vernier, Geneva, Switzerland NY10016-5997,USA Tel.+4122 749 0111 Fax+41227490947 copyright@iso.org stds.ipr@ieee.org www.iso.org www.ieee.org CenseeZHEJIANG INST OF STANDARDIZATION C1 5956617 Not for Resale, 2017/8/21 03:02:49 etworking permitted without license from IHS IS0/IEC/IEEE 15939:2017(E) Contents Page 1 2 Normative references .. 3 Terms and definitions .. 4 Conformance 6 4.1 Intended usage... 4.2 Tailoring this document. 4.3 Full conformance to outcomes.. 4.4 4.5 Tailored conformance .. 5 Application of this document .. 6 Measurement Proces... .10 6.1 Purpose. 10 6.2 Outcomes... 6.3 Activities and Tasks.. 10 6.3.1 Establish and sustain measurement commitment. 10 6.3.2 .Prepare for measurement.. 11 6.3.3 Perform measurement... 15 6.3.4 Evaluate measurement.. Annex A (informative) The measurement information model 19 A.1 General. 19 A.2 Model description. 20 A.2.1 A.2.2 Attribute 20 A.2.3 Base measure. 20 A.2.4 Derived measure A.2.5 Indicator. 21 A.2.6 Measurable concept 22 A.3 A.3.1 A productivity example 22 A.3.2 A quality example. 23 A.3.3 24 Annex B (informative) Measurement process information items and records 28 Annex D (informative) Example criteria for evaluating an information product. D.1 General.... 30 D.2 Use of information products..... .30 D.3 Confidence inaninformationproduct.... D.4 Evidence of fitness for purpose of an information product.... 30 D.5 Understandability of information products ..... D.6 Satisfactionoftheassumptionsofanindicatormodel.... D.7 Accuracy of a measurement procedure . 31 D.8 Repeatability of a measurement method.. D.9 Reproducibility of a measurement method.. .32 Annex E (informative) Example criteria for evaluating the performance of the measurement proces...33 E.1 General. 33 E.2 E.3 Efficiency.. 33 E.4 Defect containment. 33 E.5 Customer satisfaction...... E.6 Process compliance 33 @ IS0/IEC 2017 - All rights reserved iii Censee=ZHEJIANG INST OF STANDARDIZATION C1 5956617 Provided by IHS under license with ISt lout license from IHS Not for Resale, 2017/8/21 03:02:49