ISO INTERNATIONAL STANDARD 15489-1 Second edition 2016-04-15 Information and documentation Records management - Part 1: Concepts and principles Information et documentation - Gestion des documents d'activité - Partie 1: Concepts et principes Reference number IS0 15489-1:2016(E) ISO International Organization for Standardization @ IS0 2016 ZHEJIANG INSTOFSTANDARDIZATION C15956617 vided by IHS under Not for Resale, 2016/7/20 03:00:36 IS0 15489-1:2016(E) COPYRIGHTPROTECTEDDOCUMENT IS0 2016, Published in Switzerland All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form written permission. Permission can be requested from either ISO at the address below or ISO's member body in the country of the requester. ISOcopyrightoffice Ch. de Blandonnet 8 . CP 401 CH-1214 Vernier, Geneva, Switzerland Tel.+4122 749 0111 Fax +41 22 749 09 47 copyright@iso.org www.iso.org Internatinair PrganizationforStandardization ensee-ZHEJIANG INST.OF STANDARDIzARoISQ16- All rights reserved Not for Resale, 2016/7/20 03:00:36 etworking permitted without license from IHS IS0 15489-1:2016(E) Contents Page Foreword ..iv Introduction. ..V 1 Scope. ..1 2 Normative references ..1 3 Terms and definitions 4 Principles for managing records ..3 5 Records and records systems 5.1 General .4 5.2 Records 5.2.1 General .4 5.2.2 Characteristics of authoritative records 5.2.3 Metadata for records. ..5 5.3 Records systems ..6 5.3.1 General . 6 5.3.2 Characteristics of records systems. .6 6 Policies and responsibilities ..8 6.1 General. ..8 6.2 Policies ..8 6.3 Responsibilities ..8 6.4 Monitoring and evaluation .9 6.5 Competence and training 10 7 Appraisal .10 7.1 General. .10 7.2 Scope of appraisal .11 7.3 Understanding the business. .11 7.4 Determining records requirements ..12 7.5 Implementing records requirements .12 8 Records controls .13 8.1 General 13 8.2 Metadataschemasforrecords .13 8.3 Businessclassificationschemes 14 8.4 Accessandpermissionsrules .15 8.5 Disposition authorities .15 9 Processes for creating, capturing and managing records ..16 9.1 General. .16 9.2 Creating records. .16 9.3 Capturing records. .16 9.4 Records classification and indexing .17 9.5 Accesscontrol ..17 9.6 Storing records. .17 9.7 Use andreuse .18 9.8 Migrating and converting records .18 9.9 Disposition .18 Bibliography .20 iii See=ZHEJIANG INST OF STANDARDIZATION C1 5956617 ed without license from IHS Not for Resale, 2016/7/20 03:00:36