论文标题
用户参与和推文的毒性
User Engagement and the Toxicity of Tweets
论文作者
论文摘要
Twitter是最受欢迎的在线微博和社交网络平台之一。该平台使个人可以自由表达意见并与他人互动,而不论地理障碍如何。但是,有了在线平台提供的好处,也很糟糕。 Twitter和其他社交网络平台创造了新的空间。随着对在线不文明行为的后果的日益兴趣,必须了解有毒评论如何影响在线互动。我们分析了85,300多个Twitter对话的随机样本,以检查毒性和无毒对话之间的差异以及毒性与用户参与之间的关系。我们发现,与无毒对话相比,有毒的对话(至少有一个有毒推文的人)较长,但对话的个人用户却更少。但是,在有毒的对话中,毒性与更多个性化的Twitter用户呈正相关。这表明总体而言,更明显的对话更有可能包括有毒的答复。 此外,我们研究了有毒推文的测序及其对对话的影响。有毒的推文通常是主要推文或第一个答复,并导致更大的整体对话毒性。我们还发现,首先答复对有毒推文的毒性与对话的毒性之间的关系,因此,首先答复是有毒的还是无毒的,这为对话的整体毒性奠定了基础,因为仇恨可以仇恨。
Twitter is one of the most popular online micro-blogging and social networking platforms. This platform allows individuals to freely express opinions and interact with others regardless of geographic barriers. However, with the good that online platforms offer, also comes the bad. Twitter and other social networking platforms have created new spaces for incivility. With the growing interest on the consequences of uncivil behavior online, understanding how a toxic comment impacts online interactions is imperative. We analyze a random sample of more than 85,300 Twitter conversations to examine differences between toxic and non-toxic conversations and the relationship between toxicity and user engagement. We find that toxic conversations, those with at least one toxic tweet, are longer but have fewer individual users contributing to the dialogue compared to the non-toxic conversations. However, within toxic conversations, toxicity is positively associated with more individual Twitter users participating in conversations. This suggests that overall, more visible conversations are more likely to include toxic replies. Additionally, we examine the sequencing of toxic tweets and its impact on conversations. Toxic tweets often occur as the main tweet or as the first reply, and lead to greater overall conversation toxicity. We also find a relationship between the toxicity of the first reply to a toxic tweet and the toxicity of the conversation, such that whether the first reply is toxic or non-toxic sets the stage for the overall toxicity of the conversation, following the idea that hate can beget hate.