论文标题
改善用户参与机器人驱动的对话的感觉
Improving User's Sense of Participation in Robot-Driven Dialogue
论文作者
论文摘要
在与共生机器人的以任务为导向的对话中，机器人通常采取对话进程和主题选择的主动性。在这样的机器人驱动的对话中，用户对对话的参与感减少了，因为时间和语音内容的自由度是有限的，因此，用户对机器人作为对话伙伴的熟悉和信任和信任对话伙伴以及对话满意度的水平下降。在这项研究中，我们构建了一个旅行社对话系统，致力于改善对话参与感。在对话开始时，机器人告诉用户即将进行的对话的目的，并指出它负责协助用户做出决策。此外，在要求用户陈述自己的偏好的情况下，机器人鼓励他们以行动和口语回答表达意图。此外，我们试图通过为机器人的详细动作和面部表情制定时间控制来减少对Android机器人的不适感。
In task-oriented dialogues with symbiotic robots, the robot usually takes the initiative in dialogue progression and topic selection. In such robot-driven dialogue, the user's sense of participation in the dialogue is reduced because the degree of freedom in timing and content of speech is limited, and as a result, the user's familiarity with and trust in the robot as a dialogue partner and the level of dialogue satisfaction decrease. In this study, we constructed a travel agent dialogue system focusing on improving the sense of dialogue participation. At the beginning of the dialogue, the robot tells the user the purpose of the upcoming dialogue and indicates that it is responsible for assisting the user in making decisions. In addition, in situations where users were asked to state their preferences, the robot encourages them to express their intentions with actions, as well as spoken language responses. In addition, we attempted to reduce the sense of discomfort felt toward the android robot by devising a timing control for the robot's detailed movements and facial expressions.
