论文标题
拟人化对工业人类互动中信任的影响
The Effect of Anthropomorphism on Trust in an Industrial Human-Robot Interaction
论文作者
论文摘要
机器人越来越多地部署在与人类共享的空间中，包括家庭环境和工业环境。在这些环境中，人类与机器人之间的相互作用（HRI）对于安全性，可读性和效率至关重要。 HRI的关键因素是信任，它调节了系统的接受。已显示拟人化可以调节机器人的信任发展，但工业环境中的机器人通常不是拟人化的。我们在工业环境中设计了一种简单的互动，在该环境中，拟人化模拟驱动器（ARMOD）机器人模拟了驾驶自动引导车辆（AGV）。该任务由与AGV的人类交叉路径组成，在狭窄的走廊上安装在顶部的ARMOD。人类和系统在越过路径时需要协商轨迹，这意味着人必须关注机器人的轨迹，以避免与它发生碰撞。在存在ARMOD的情况下，报告的信任得分有显着的增长，这表明拟人化机器人的存在足以调节信任，即使在有限的相互作用中，就像我们在此处提出的相互作用一样。
Robots are increasingly deployed in spaces shared with humans, including home settings and industrial environments. In these environments, the interaction between humans and robots (HRI) is crucial for safety, legibility, and efficiency. A key factor in HRI is trust, which modulates the acceptance of the system. Anthropomorphism has been shown to modulate trust development in a robot, but robots in industrial environments are not usually anthropomorphic. We designed a simple interaction in an industrial environment in which an anthropomorphic mock driver (ARMoD) robot simulates to drive an autonomous guided vehicle (AGV). The task consisted of a human crossing paths with the AGV, with or without the ARMoD mounted on the top, in a narrow corridor. The human and the system needed to negotiate trajectories when crossing paths, meaning that the human had to attend to the trajectory of the robot to avoid a collision with it. There was a significant increment in the reported trust scores in the condition where the ARMoD was present, showing that the presence of an anthropomorphic robot is enough to modulate the trust, even in limited interactions as the one we present here.
