论文标题
礼貌计数：维持和平机器人的看法
Politeness Counts: Perceptions of Peacekeeping Robots
论文作者
论文摘要
人们在公共场所遇到机器人时的“直觉”信任是他们愿意与这些机器人合作的关键决定因素。我们在维持和平机器人的背景下进行了四个实验来研究此主题。参与者查看了场景，以静态图像或动画的形式显示，涉及机器人或执行访问控制任务的人类警卫。卫队或多或少与年轻的男性和女性互动。我们的结果表明了警卫礼貌的强烈影响。与警卫互动的人们的年龄和性别对参与者对其属性的印象没有重大影响。对机器人和人警卫的反应之间没有差异。这项研究提出了这样的观念，即礼貌是人们对维持和平机器人的看法的关键决定因素。
The 'intuitive' trust people feel when encountering robots in public spaces is a key determinant of their willingness to cooperate with these robots. We conducted four experiments to study this topic in the context of peacekeeping robots. Participants viewed scenarios, presented as static images or animations, involving a robot or a human guard performing an access-control task. The guards interacted more or less politely with younger and older male and female people. Our results show strong effects of the guard's politeness. Age and sex of the people interacting with the guard had no significant effect on participants' impressions of its attributes. There were no differences between responses to robot and human guards. This study advances the notion that politeness is a crucial determinant of people's perception of peacekeeping robots.
