论文标题

“感觉就像被锁定在笼子里”:了解盲目或低视力流媒体对内容策划算法的看法

"It Feels Like Being Locked in A Cage": Understanding Blind or Low Vision Streamers' Perceptions of Content Curation Algorithms

论文作者

Rong, Ethan Z., Zhou, Mo Morgana, Lu, Zhicong, Fan, Mingming

论文摘要

据报道,盲目或低视力(BLV)的人是使用内容策划算法的在线平台上的现场流媒体。最近的研究发现,算法偏见抑制了边缘化人群所产生的内容。然而,对实时流媒体平台对BLV流媒体采用的算法的影响知之甚少,以及它们作为边缘化人群如何感知算法的影响。我们采访了Douyin的BLV流媒体(N = 19),Douyin是中国流行的直播平台 - 了解他们对算法,感知挑战和缓解策略的看法。我们的发现表明,在BLV流媒体含量的算法评估(例如,拍摄和与观众及时互动的问题)和感知到算法抑制(例如,含量并未放大视力用户,但在BLV社区中被抑制的内容),有助于缺点的感知因素。他们的缓解策略(例如,不观看其他BLV流媒体节目)往往是被动的。我们讨论设计考虑因素,以设计一个更具包容性和公平的直播平台。

Blind or low vision (BLV) people were recently reported to be live streamers on the online platforms that employed content curation algorithms. Recent research uncovered algorithm biases suppressing the content created by marginalized populations. However, little is known about the effects of the algorithms adopted by live streaming platforms on BLV streamers and how they, as a marginalized population, perceive the effects of the algorithms. We interviewed BLV streamers (N=19) of Douyin -- a popular live stream platform in China -- to understand their perceptions of algorithms, perceived challenges, and mitigation strategies. Our findings show the perceived factors contributing to disadvantages under algorithmic evaluation of BLV streamers' content (e.g., issues with filming and timely interaction with viewers) and perceived algorithmic suppression (e.g., content not amplified to sighted users but suppressed within the BLV community). Their mitigation strategies (e.g., not watching other BLV streamers' shows) tended to be passive. We discuss design considerations to design a more inclusive and fair live streaming platform.

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