论文标题
移民文件分类和自动响应生成
Immigration Document Classification and Automated Response Generation
论文作者
论文摘要
在本文中,我们考虑了组织对美国工作签证请愿书至关重要的支持文件的问题,并回应美国公民和移民服务公司(USCIS)发出的证据请求(RFE)。通常,这两个过程都需要大量重复的手动努力。为了减轻机械工作的负担,我们应用机器学习方法来自动化这些过程,其中人类在循环中以审查和编辑输出以提交。特别是,我们使用图像和文本分类器的集合来对支持文档进行分类。我们还使用文本分类器自动识别RFE中请求的证据类型,并将确定的类型与响应模板和提取的字段结合使用来组装响应草案。经验结果表明,我们的方法达到了相当大的准确性,同时大大减少了处理时间。
In this paper, we consider the problem of organizing supporting documents vital to U.S. work visa petitions, as well as responding to Requests For Evidence (RFE) issued by the U.S.~Citizenship and Immigration Services (USCIS). Typically, both processes require a significant amount of repetitive manual effort. To reduce the burden of mechanical work, we apply machine learning methods to automate these processes, with humans in the loop to review and edit output for submission. In particular, we use an ensemble of image and text classifiers to categorize supporting documents. We also use a text classifier to automatically identify the types of evidence being requested in an RFE, and used the identified types in conjunction with response templates and extracted fields to assemble draft responses. Empirical results suggest that our approach achieves considerable accuracy while significantly reducing processing time.