论文标题
您的指示可能很清脆,但我不清楚!
Your instruction may be crisp, but not clear to me!
论文作者
论文摘要
我们日常周围环境中部署的机器人数量越来越多。即使在工业设置中,同事机器人的使用也在迅速增加。这些同居机器人按照共同确定的人类指示执行各种任务。因此,自然的交互机制在机器人的可用性和可接受性中起着重要作用,尤其是非专家用户。自然语言处理(NLP)的最新发展为聊天机器人铺平了为用户查询生成自动响应的方式。机器人可以配备这种对话系统。但是,人类机器人互动的目的不是集中于产生对查询的回应,而是通常涉及在物理世界中执行某些任务。因此,需要一个系统,可以从自然说明中检测用户预期的任务以及一组条件条件。在这项工作中,我们为机器人开发了对话引擎,该对话引擎可以将任务指令分类并映射到机器人的功能上。如果说明中存在某些歧义或缺少一些必需的信息,这通常是自然对话中的情况,它会要求一个适当的问题来解决它。目的是为用户生成最小和销钉点的查询以解决歧义。我们评估了我们的系统的远程用户,其中远程用户指示机器人执行各种任务。我们基于12个人的研究表明,拟议的对话策略可以帮助新手用户有效与机器人互动,从而带来令人满意的用户体验。
The number of robots deployed in our daily surroundings is ever-increasing. Even in the industrial set-up, the use of coworker robots is increasing rapidly. These cohabitant robots perform various tasks as instructed by co-located human beings. Thus, a natural interaction mechanism plays a big role in the usability and acceptability of the robot, especially by a non-expert user. The recent development in natural language processing (NLP) has paved the way for chatbots to generate an automatic response for users' query. A robot can be equipped with such a dialogue system. However, the goal of human-robot interaction is not focused on generating a response to queries, but it often involves performing some tasks in the physical world. Thus, a system is required that can detect user intended task from the natural instruction along with the set of pre- and post-conditions. In this work, we develop a dialogue engine for a robot that can classify and map a task instruction to the robot's capability. If there is some ambiguity in the instructions or some required information is missing, which is often the case in natural conversation, it asks an appropriate question(s) to resolve it. The goal is to generate minimal and pin-pointed queries for the user to resolve an ambiguity. We evaluate our system for a telepresence scenario where a remote user instructs the robot for various tasks. Our study based on 12 individuals shows that the proposed dialogue strategy can help a novice user to effectively interact with a robot, leading to satisfactory user experience.