论文标题
可解释的预测过程监视
Explainable Predictive Process Monitoring
论文作者
论文摘要
预测业务流程监控正在成为组织的重要援助，从而为其流程提供了在线运营支持。本文解决了为预测业务流程监控配备解释功能的基本问题，因此，不仅要在预测仿制药KPI（例如剩余时间或活动执行）时报告的内容，还可以报告为什么要报告的原因。我们使用沙普利价值观的游戏理论来获得对预测的强大解释。该方法已经在现实生活基准上实施和测试，这首先表明如何在预测业务流程监控领域中给出解释。
Predictive Business Process Monitoring is becoming an essential aid for organizations, providing online operational support of their processes. This paper tackles the fundamental problem of equipping predictive business process monitoring with explanation capabilities, so that not only the what but also the why is reported when predicting generic KPIs like remaining time, or activity execution. We use the game theory of Shapley Values to obtain robust explanations of the predictions. The approach has been implemented and tested on real-life benchmarks, showing for the first time how explanations can be given in the field of predictive business process monitoring.
