论文标题
外源性冲击导致在线讨论中的响应能力和感性弹性的转变增加
Exogenous Shocks Lead to Increased Responsiveness and Shifts in Sentimental Resilience in Online Discussions
论文作者
论文摘要
现实世界事件对通过在线对话表达的动态和情感的影响尚不完全了解。特别是，高度两极分化的社区的动态自然投入了特定事件的结果，往往对外源性事件具有对比的情感敏感性。在这项研究中，我们分析了在2018年FIFA世界杯的墨西哥与德国小组比赛中的Twitter对话，并研究了现场游戏成果对对话动态和情感的影响。我们发现，外源性事件影响对话量和病毒性的影响较小，同时对用户响应能力产生了很大影响。有趣的是，我们观察到在比赛中唯一进球之后，外源性事件对粉丝的影响发生了变化。在这种外源性冲击之后，有优势团队的球迷的情感韧性增加了。相比之下，处于弱势团队的情绪更容易受到外源性冲击后进一步的外源性事件的影响。这些结果支持这样一个事实，即可以通过高重要性的外源性事件来操纵持有高度两极分化立场的在线人群的用户参与度和情感韧性。
The effects of real-world events on the dynamics and sentiment expressed through online conversations is not entirely understood. In particular, the dynamics of highly polarized communities, deeply invested in the outcome of a particular event naturally tend to have a contrasting emotional sensitivity to exogenous events. In this study, we analyze Twitter conversations during the Mexico vs Germany group match of the 2018 FIFA World Cup, and investigate the effect of the live game outcomes on the conversation dynamics and sentiment. We find that the exogenous events influence conversation volume and virality less, while having high influence on user responsiveness. Interestingly, we observe a shift in the influence that exogenous events have on fans immediately following the only goal scored in the game. The emotional resilience of fans of the advantaged team increased following this exogenous shock. In contrast, the sentiment of the disadvantaged team was left more susceptible to further exogenous events following the exogenous shock. These results support the fact that user engagement and emotional resilience of an online population holding highly polarized stances can be manipulated through an exogenous event of high importance.
